Shipping Policy

Thank you for shopping at Jomimart - an online store specializing in polo and Henley shirts for men. We understand that fast and on-time delivery is important. Below are some shipping-related details we have provided to help you better understand our shipping process.

SectionContent
1. Delivery ScopeWe accept orders and ship across the entire territory of the United States.
2. Delivery Time
  • Order Processing Time: 1-3 business days
  • Shipping Time: 7-9 business days
  • Estimated Total Delivery Time (processing time + shipping time): 8-12 business days
3. Factors Affecting Delivery TimeThe delivery times above are only estimates and may be affected by factors such as:
  • Shopping seasons (major sales events, Christmas, Easter, New Year)
  • Shipping carrier errors (delayed order handling, incorrect route sorting, lack of delivery personnel in the recipient's area)
  • Weather and force majeure conditions (storms, floods, epidemics, and other unavoidable situations).
4. Shipping CarriersUPS, FedEx, USPS
5. CostFlat rate: $6.99

Order Tracking

Once your order has been processed and handed over to the shipping carrier, you'll receive a shipping confirmation email. This email will include your tracking number. You can track your order by entering the tracking number on the Order Tracking page on our website. Please note that the tracking number is different from the order number. Please allow 1 to 2 business days for the tracking information to update in the carrier's system. If you don't see any tracking information, please read the instructions carefully on the Order Tracking page. Feel free to contact us if you are still unable to locate your tracking details.

Contact Us

Don't hesitate to contact us if you have any questions or issues related to shipping. You can reach out directly via our Contact Us page or through the following channels:

  • Email: [email protected]
  • Phone: (440) 873-7156
  • Support Hours: Mon - Fri, 8:30 AM - 5:30 PM (EDT).